General terms and conditions for online store
General terms and conditions for online stores
https://escuelaguitarrajerez.es (hereinafter, the Website) is a website owned by Isaac Moreno Fernández, hereinafter THE OWNER, with CIF/NIF number: 31699504F and registered office at: C/ Sevilla, 36. Cc Puerta de Sevilla – Fernando Moreno Guitar School, CP 11402 – Jerez De La Frontera (Cádiz).
Access, reproduction and use of the Web services requires prior acceptance of the Conditions of Use in force at any given time; THE OWNER reserves the right to modify said Conditions when it deems appropriate, by publishing the new text on the Web.
It is the user’s responsibility to be familiar with the Terms of Use before accessing the products and services on the Website.
If you do not agree with them, please refrain from using the Website.
PROPERTY
The Web is a work composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including the website’s HTML codes, etc.), whose Intellectual Property belongs to THE OWNER, except with regard to those materials obtained under license from third parties.
THE OWNER and its licensors retain at all times the Intellectual Property over the Website and over the various elements that compose it, considered individually, in all copies made (whatever the medium on which they are incorporated), granting over them only the rights of use described below. Any right that is not expressly transferred is understood to be reserved.
In addition to the above, THE OWNER is responsible for the selection, design of the structure and arrangement of the contents of the Website, as well as the person who has taken the initiative and assumed the risk of making the substantial investments aimed at obtaining, digitizing and presenting the same, and is therefore entitled to the protection that Article 12 and Title VIII of Book II of the Intellectual Property Law may grant to the website, considered as a database.
THE OWNER is also the sole owner of the design and graphic image of the Website, reserving the
appropriate legal actions that may be taken against persons who make imitations or unfair uses of the
same.
WEB CONTENT AND DOWNLOADS. PERMITTED AND PROHIBITED USES.
It is allowed:
• Browsing the Website, i.e. accessing and viewing it on a device, with any temporary or incidental reproduction being authorised, provided that it is not voluntary and forms an integral and essential part of the technological transmission process. Browsing certain sections of the Website requires prior registration.
• Benefit (after registering) from the services and advantages provided by THE OWNER through the Website to its users, under the conditions expressly stated in the different sections.
It is strictly prohibited:
• Any operations regarding the Web, its contents, downloaded products and copies thereof that are contrary to the Law, good customs and good faith.
• Any use outside the personal and private sphere, especially those for commercial or professional purposes, including the sending of advertising or messages and the collection and processing of third-party data.
• Any type of extraction, public communication and/or transmission, in whole or in part, by any means, outside the scope of permitted private use and, in particular, its incorporation into any other work, including web pages, collections or databases. The publication in the media of materials that can be downloaded from the Press Room section is excepted from this prohibition.
• The removal, concealment or falsification of notices and warnings regarding the Intellectual or Industrial Property of the Website or any of the products provided through it.
• Operations and activities expressly prohibited in any other sections of these General Conditions and, in general, any that may harm the normal functioning of the Website, other users or any third party.
LINKS TO THE WEBSITE
The establishment of links and hyperlinks to the Website from other pages or websites is authorized, provided that they are not made in a way that damages the public image and brand of THE OWNER, the Website or any of the people and products referred to therein. When establishing links to the Website, the use of techniques that imply confusion about the identity and ownership of the content, such as framing or others, is expressly prohibited.
It is prohibited to establish links from pages or websites whose content promotes or advocates, directly or indirectly, any type of violence, discrimination, pornography or illegal activity. Likewise, the establishment of links for commercial purposes is expressly prohibited.
When creating links, the use of elements extracted from the Web is expressly prohibited without the prior and express consent of THE OWNER.
In no case may it be understood that the links to the Web from third-party pages or websites imply relations between THE OWNER and the owners of these, nor imply any endorsement, sponsorship or recommendation by THE OWNER regarding them, so THE OWNER will not be responsible in any way for their content and legality.
CONTENT AND USER BEHAVIOR
As a client or user of the Website, you agree to make appropriate use of the content and services offered through the Website and not to use them for:
1. Engaging in illicit, illegal activities or activities contrary to good faith and public order.
2. Disseminate content or propaganda of a racist, xenophobic, pornographic nature, that advocates terrorism or violates human rights.
3. Cause damage to the physical and logical systems of THE OWNER, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that may cause the aforementioned damage.
4. Disseminate content that attacks the image and reputation of THE OWNER or third parties.
5. Violate the intellectual property rights, industrial rights, image rights, honor rights or others that belong to THE OWNER or third parties.
THE OWNER will have full freedom of decision as to whether the collaborations and messages are finally published on the Web or not, being empowered to remove them when deemed appropriate.
The violation of any of the rules contained in these Conditions of Use and, in particular, of the provisions of this clause, will entitle THE OWNER to immediately cancel your membership as a user or subscriber of the Website.
PAYMENT METHODS
The payment methods accepted in the online store are:
• Credit card
• Bank transfer
SHIPPING METHODS
The shipping methods available in the online store are:
• Express service
• Other methods
WITHDRAWAL Pursuant
to the provisions of art. 103 of the General Law for the Protection of Consumers and Users, the right of withdrawal is excluded for the following reasons:
– Service already initiated and loss of the right of withdrawal once fully executed.
– Goods or products made according to consumer specifications or personalized.
EXCHANGE AND RETURN POLICY
To request a product exchange, the customer must contact customer service within 14 calendar days of receiving the order.
In case of returns, shipping and collection costs will be borne by the customer.
Under no circumstances will shipments be accepted with postage due.
If the product to be exchanged has a higher price than the one previously purchased, the customer must pay the difference in value. If, on the other hand, the new product has a lower price than the one previously purchased, the difference in value will not be refunded in cash, but will be made in the form of a gift voucher to be used on your next purchase.
To manage any type of return or exchange of products purchased at https://escuelaguitarrajerez.es the customer must contact our Customer Service.
The customer must provide us with the order number and we will tell them exactly all the steps to follow.
We also inform you that we will not accept changes or returns that have not been previously communicated through the indicated channels.